Privacy Policy

Last Updated: June 2026

This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit and interact with this website (“Website”).

By accessing this Website or submitting your information through any form, WhatsApp link, email, or other communication channel, you consent to the collection and processing of your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and this Privacy Policy.

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1. About This Website

This Website is independently operated by:

香河致高房地产开发有限公司

This Website serves as an independent property marketing and information platform.

This Website is not the official website of the project developer, landowner, management corporation, or any government authority.

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2. Personal Data We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Full Name

• Contact Number

• Email Address

• Preferred Property Type

• Budget Range

• Property Preferences

• Enquiry Details

• Appointment Requests

• Any information submitted through forms, emails, WhatsApp messages, phone calls, or other communication channels

In addition, certain technical information may be collected automatically, including:

• IP Address

• Browser Type

• Device Information

• Website Usage Data

• Cookies and Analytics Information

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3. Purpose of Data Collection

Your personal information may be collected and processed for the following purposes:

• Responding to enquiries

• Providing property information

• Arranging appointments, viewings, or consultations

• Sharing project updates and promotional information

• Providing requested brochures, floor plans, pricing, or project details

• Communicating through phone calls, WhatsApp, email, SMS, or other communication channels

• Improving website performance and user experience

• Complying with legal and regulatory requirements

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4. Marketing Communications

By submitting your information through this Website, you consent to receiving communications relating to:

• Property projects

• Project launches

• Promotions

• Furnishing packages

• Property-related updates

• Appointment arrangements

Communications may be sent through:

• WhatsApp

• Telephone Calls

• SMS

• Email

• Other electronic communication channels

You may opt out of marketing communications at any time by contacting us directly.

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5. Disclosure of Personal Data

Your information may be shared only where necessary with:

• IQI Realty Sdn. Bhd.

• Property developers and authorized sales teams

• Financial institutions for financing enquiries (upon request)

• Professional advisers

• Service providers supporting website operations

• Government or regulatory authorities where required by law

We do not sell, rent, trade, or otherwise disclose personal information to unrelated third parties for commercial purposes.

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6. Data Security

Reasonable administrative, technical, and organizational measures are implemented to protect personal data from:

• Unauthorized access

• Misuse

• Loss

• Disclosure

• Alteration

• Destruction

While reasonable efforts are made to safeguard information, no internet transmission or electronic storage method can be guaranteed as completely secure.

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7. Cookies and Analytics

This Website may use cookies and similar technologies to:

• Improve website functionality

• Understand visitor behaviour

• Measure advertising effectiveness

• Enhance user experience

Third-party services such as Google Analytics, Google Ads, Meta Pixel, or similar technologies may collect anonymized usage information.

Users may modify browser settings to restrict or disable cookies if desired.

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8. Data Retention

Personal information will be retained only for as long as necessary to:

• Fulfil the purposes described in this Privacy Policy

• Comply with legal obligations

• Resolve disputes

• Maintain business records

When no longer required, personal data may be securely deleted, anonymized, or destroyed.

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9. Your Rights Under PDPA

Subject to applicable laws, you may request to:

• Access your personal data

• Correct inaccurate information

• Update personal information

• Withdraw consent for marketing communications

• Request clarification regarding data processing

Requests may be submitted using the contact details provided below.

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10. Third-Party Websites

This Website may contain links to external websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. Users should review the privacy policies of those websites separately.

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11. Children’s Privacy

This Website is intended for individuals aged 18 years and above.

We do not knowingly collect personal information from minors without appropriate parental or legal guardian consent.

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12. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect legal, operational, or business changes.

Any updates will be published on this page together with the revised effective date.

Continued use of the Website following any update constitutes acceptance of the revised Privacy Policy.

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13. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your rights under the Personal Data Protection Act 2010 (PDPA), please contact:

香河致高房地产开发有限公司

Emai: sales@ren-residences.site
Phone: 011-53940399

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Consent Statement

By submitting any form, enquiry, registration, WhatsApp message, phone enquiry, or email through this Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, storage, and use of your personal data for the purposes described herein.